Privacy Policy

Last Updated: February 2026

Information We Collect

At fgratproof, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we may collect from you when you visit our website, use our services, or interact with us in any other way. The information we collect can be categorized into two main types: personal information and non-personal information.

Personal information refers to any data that can be used to identify you as an individual. This may include, but is not limited to, your name, email address, phone number, postal address, and payment information. We collect this information when you register for an account, subscribe to our services, or contact us for support.

Non-personal information, on the other hand, refers to data that does not directly identify you. This may include information about your device, browser type, IP address, and usage patterns on our website. We may collect this information through cookies and other tracking technologies to enhance your experience and improve our services.

How We Use Your Information

The information we collect is used for various purposes, including:

To provide, maintain, and improve our services and website functionality.
To process transactions and manage your account.
To communicate with you, including sending you updates, newsletters, and promotional materials.
To respond to your inquiries and provide customer support.
To analyze usage trends and gather insights to enhance user experience.

We may also use your information to comply with legal obligations, resolve disputes, and enforce our agreements. We will not use your personal information for purposes other than those specified in this Privacy Policy without your consent.

Information Sharing

We understand the importance of your privacy and will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

With service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep this information confidential.
In response to a subpoena, court order, or other legal process, or to establish or exercise our legal rights or defend against legal claims.
In connection with a merger, acquisition, or sale of all or a portion of our assets, where your information may be transferred as part of that transaction.

We may also share aggregated or anonymized information that cannot be used to identify you, for research or marketing purposes.

Cookies and Tracking

Cookies are small text files that are stored on your device when you visit our website. We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your ability to use certain features of our website.

We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a specified period or until you delete them. The types of cookies we use include:

Essential Cookies: These cookies are necessary for the website to function and cannot be disabled.
Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.

For more information on how we use cookies, please refer to our Cookie Policy.

Your Rights and Choices

As a resident of Slovakia, you have certain rights regarding your personal information under applicable data protection laws. These rights include:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information.
Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within the time frame required by law.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, alteration, or disclosure. These measures include encryption, firewalls, and secure server hosting.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We encourage you to take precautions to protect your personal information, such as using strong passwords and keeping your login credentials confidential.

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws and regulations.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of Slovakia, which may have different data protection laws than your home country. If we transfer your personal information internationally, we will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

We may rely on mechanisms such as Standard Contractual Clauses or other legally recognized frameworks to ensure that your personal information receives an adequate level of protection when transferred internationally.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information provided in the Contact Information section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices and your rights. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

fgratproof
Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.
Email: [email protected]
Phone: +4219113798622